Support

Document

When you install a Teleon Gateway, its documents are also installed on the application directory.  You can also download the Teleon Gateway for Skype quick guide manual from here.

Teleon Gateway PCI card is intrinsic a PCTel chipset voice modem. If you are a developer, you can use TAPI interface or more efficiently the AT command set to control its call.  You may download its AT command set document here.

Sample Project

Customer can use sample project as a reference to develop his own middleware driver. For TGC-B176, the sample project zip file is included in the driver CD. We no longer deliver the sample project to TGC-A176 customers. 

Utility

To evaluate the performance of Teleon Audio Cable, you can use CoolEdit96 , it's a very nice audio tool.

If you have a voice modem , you may want to test its voice capability. Use this voice modem test utility.

Even if you have a PCTel modem inside your PC, its voice capability may not work properly if the driver is a Windows default driver. You can download recommended PCTel 688 PCI card driver here.

Beta and Special Release

[Feb.9, 2006] TGD-A176nic: This release only blocks call forwarding to 911, there is no blocking for dial number start from 0 or 1. For calls start with 1 or 0, the max digits are 11 instead of 10. This release is developed upon some customer's special request and intended to be used inside a hotel or behide a PBX. The customer who choose this release should take his own risk to allow this type of call forwarding. Download this special beta release here.

[Mar.22, 2006] TGD-A176ilya: This release only blocks call forwarding to 911, there is no blocking for dial number start from 0 or 1.  The max digits are 22. Digits can be 0-9 and ,(comma) which is a short pause used for 2 stage dial. This release also add a configuration data to let user decide the IP to PSTN fix transfer before answer timer. This release is intended to be used for special forward. The customer who choose this release should take his own risk to allow this type of call forwarding. Download this special beta release here.

After all, you can contact support@teleonnetworks.com for technical support.

We welcome you to report to us any defect and issue you found, especially when you find your PCTel modem cannot work with Teleon driver. Please report to complaint@teleonnetworks.com. We try our best to fix your issues.

We may develop a special release for your special request. Don't hesitate to explain your special requirements.  Please contact to suggest@teleonnetworks.com.